29
Sep
Meet Ivy: your AI Wellness Guide (Beta)
Starting today on Shaklee.com, you’ll see Ivy—a conversational, AI Wellness Guide that helps you and your customers quickly find Shaklee solutions.
What Ivy does (in Beta):
- Upgrades on-site search by letting you ask anything—from specific product questions to your own wellness needs and receive recommendations across our full product line.
- Uses available info—like profile, past order history, and the questions you ask—to tailor guidance (when signed in).
- Helps new customers discover the right starting place and shortens the learning curve for new Ambassadors.
Where to find it:
Look for the Ivy chat icon in the lower-right corner of Shaklee.com. Click to start a conversation.
How you can use Ivy now
- Ask full questions. Examples:
- “I’m experiencing wrinkles around my eyes. What do you recommend?”
- “What multivitamin is right for a woman in their 40s?”
- “What supports joint comfort for someone in their 50s?”
- Support smarter. You can also ask Ivy questions on behalf of your customers to get personalized product recommendations that factor in each customer’s order history. Please note: The customer must be 1st level to the logged in Ambassador or the Business Leader.
- Qualify faster. Use Ivy’s suggestions to narrow choices, then confirm details on product pages.
- Create cart-ready ideas. Turn Ivy’s picks into a short list you can share and follow up on.
- Onboard new team members. Point them to Ivy to jump-start conversations with prospects.
Your customers can use Ivy, too!
Invite customers to visit Shaklee.com, click the Ivy icon (bottom-right), and ask their own questions in plain language.
- Tip: Have them sign in for more tailored recommendations.
A quick note on Beta
Ivy is still learning. Recommendations won’t be perfect every time—use your judgment, double-check product pages, and treat Ivy as a smart assistant that speeds discovery.
