Shaklee Business Leader Account Management Team
Your North American Regional Sales Team is thrilled to be able to offer you and your teams a new level of support and assistance.
Led by Vice President of Sales Kevin Crandall and President of the Americas Jeff Hill, Robby Carter, Central Region Director, Joe Cardon, East Region Director, and your Regional Sales Managers, Chris Bartholomew, Raquel Ledezma and Mindy Trimble, are motivated and empowered to go the extra mile to help you succeed in your Shaklee business.
Additionally, we have restructured our Field Support teams by adding a personalized support structure to specifically address your teams needs and your needs based on your Shaklee appointed Business Leader rank.
Listed below you will find, based upon your location, the Regional Sales team member who has been assigned to support you as well as the Leadership Support and Master Coordinator Support Counsellors based on your rank.
Appointment Preferred – To schedule personal time with your Shaklee Master Coordinator Counsellors please email them at leadershipsupport@shaklee.com. Please include in the subject line of the email the name of your Master Coordinator Counsellor (Roxanne or Vicky) and a short reason for the meeting such as follow-up, reorganization, business questions, etc. This will allow both Counsellors the opportunity to schedule the necessary time with you to resolve your team needs.
For immediate needs, when your assigned Master Coordinator Counsellor is unavailable, please contact the Master Coordinator Support Line at 888-574-2553 (Canada) or 925-734-3630 (U.S.) and the next available Counsellor will be able to answer your call.
Appointment Preferred – To schedule personal time with your Shaklee Leadership Support Counsellor, please email them at leadershipsupport@shaklee.com.
Please include in the subject line of the email the name of your Leadership Support Counsellor (Christina, Gabby, Helen or Jim) and a short reason for the meeting such as follow-up, reorganization, business questions, etc. This will allow your Counsellors the opportunity to schedule the necessary time with you to resolve your specific needs.
For emergency issues please use the Leadership Support Line at 888-574-2553 (Canada) or 925-271-9144 (US) and the next available Counsellor will be able to answer your call.
What can Field Support help me with?
- Compensation
- P&R
- Promotions
- Incentive/Trackers
- Business related questions/processes
- Emails/fax/mail
- EFT’s
- Resignations
- Deaths
- CD Formations/Dissolutions
- Profile updates
- Address change request
- Pricing
- Adding spouse
- Deleting Members
- Reorganizations
- RMA – Shaklee Guarantee/order discrepancies
What can Order Entry help me with?
- Placing orders
- Sponsoring – enroll new Members by phone
- Order status
- PV transfer (US only)
- Loyalty Orders (formerly AutoShip)
- Loyalty Order management
- Credit/debits (S&H refunds, $10 product coupons, etc.)